Common Pitfalls to Avoid

Eliminating what can go wrong
By Grant-Phillip Tylor
Summary
Migrating an online store to a new platform like Shopify can be challenging, but proper planning and awareness of common pitfalls can be executed smoothly. This article highlights key considerations to avoid during the migration, such as lack of leadership, failure to back up the site, incorrect redirection configuration, neglecting website preparation, customer password management, poor timing for migration, inadequate staff training, lack of a test run, premature going live, and attempting the migration without expert help. By addressing these pitfalls and following best practices, merchants can ensure a successful and seamless transition to a new platform.
Contributor Grant-Phillip Tyler

Migrating an online store to a new platform can be daunting, but with careful planning and preparation, it can be a smooth and successful process. However, there are several common pitfalls that merchants should avoid to ensure a seamless transition. Here are some key considerations to keep in mind when migrating to a new platform like Shopify:

Lack of leadership

A successful migration requires clear leadership and accountability. Designate someone in your team to take charge of the migration process, ensuring that all tasks are assigned and completed on time. Without proper leadership, the migration can quickly become disorganized and chaotic.

Failure to back up the site

Before starting the migration process, it is crucial to back up all the data from your existing store. This backup includes customer information, product details, orders, and other relevant data. Having a backup ensures that you have a safety net in case anything goes wrong during the migration.

Wrong redirection configuration

Properly configuring 301 redirects is essential to maintain your search engine visibility and preserve your website's ranking. Failing to set up redirects correctly can result in losing organic traffic and potential customers. Ensure that all URLs are redirected to their corresponding pages on the new platform to avoid any negative impact on your SEO efforts.

Failure to prepare the website for migration

Take the time to thoroughly prepare your website before initiating the migration process. This preparation includes addressing broken links, resolving duplicate content, and fixing any other issues that could impact the website's functionality. Migrating a broken website can lead to a poor user experience and hinder the success of the transfer.

Customer passwords

It's essential to communicate with your customers about the migration and inform them that their passwords will not be transferred. Please encourage them to reset their passwords to regain access to their accounts on the new platform. Failing to notify customers about this change can result in frustration and confusion.

Choosing the wrong time for migration

Timing is crucial when migrating your store. Avoid undertaking migration during peak shopping seasons or other critical business periods. Doing so can disrupt your operations and potentially lead to significant revenue losses. Plan the migration when it will have the most negligible impact on your business.

Neglecting to train staff on the new platform

Ensure that your employees receive proper training on using the new platform. Familiarity with the old system does not guarantee an immediate understanding of the new one. Invest time in training your staff to ensure a smooth transition and minimize disruptions to your daily operations.

Neglecting to do a test run

Before going live with the migrated store, conduct a thorough test to identify potential issues or glitches. Transfer a limited number of products, place orders, and test various features of the new platform to ensure everything functions as expected. This test will help you catch and resolve any problems before your customers encounter them.

Going live immediately after migration

Avoid the temptation to immediately go live on the new platform as soon as the migration is complete, and take the time to double-check that everything is working perfectly. You should verify customer data, product information, payment gateways, and other essential features to ensure a seamless customer experience.

Attempting migration without expert help

Migrating to a new platform can be complex and time-consuming, requiring specific expertise and knowledge. Consider seeking assistance from professionals who specialize in platform migrations. They can provide guidance, tools, and support to ensure a smooth and successful transition.

Conclusion

By avoiding these common pitfalls and taking the necessary precautions, you can increase the chances of successfully migrating to Shopify or any other platform. Careful planning, thorough preparation, and professional assistance will contribute to a smooth transition and set your online store up for continued success.